Through more than three decades of industry experience, Pestproof Pest Control has established itself as a trusted provider of comprehensive pest management across the Wellington, Wairarapa, and Manawatu regions. Based in Hataitai, the company serves residential homes, apartment buildings, rental properties, lifestyle blocks, commercial premises, government facilities, and industrial operations with tailored solutions that prioritise long-term prevention over quick fixes.
The owner-operator, Paul Chapman, holds the National Certificate in Urban Pest Management, maintains registration with the Pest Management Association of New Zealand (PMANZ), and is an EPA Approved Handler. This credential foundation reflects the company’s commitment to professional standards and ongoing skill renewal. Chapman’s reputation extends to regular appearances on Radio New Zealand National as a pest control expert, a recognition earned through consistent delivery and deep local knowledge of Wellington-based pest behaviours and regional housing characteristics.
Pestproof Pest Control positions pest management as a multi-layered discipline. The team conducts full property inspections for residential, commercial, government, and industrial sites, offering free no-obligation commercial surveys and quotes. Pest identification covers a comprehensive range including mice, rats, ants, wasps, cockroaches, bees, fleas, birds, possums, wood-boring insects, bed bugs, fabric pests, spiders, flies, dust mites, pantry pests, and feral cats. Following inspection, the company develops tailored long-term management plans rather than one-off treatments.
The company’s environmental approach reflects a philosophy that minimises reliance on broad-spectrum, high-toxicity chemicals. Instead, the team prioritises proofing and exclusion strategies, uses professional-grade baits within controlled stations adhering to strict safety protocols, and relocates beneficial insects like honeybees and bumblebees rather than exterminating them. Rodent treatments employ brodifacoum baits within safe, controlled environments designed to minimise risk to non-target wildlife. All methods comply with wildlife protection laws and PMANZ codes, with regular reviews ensuring legal and ethical standards.
Customer service forms a cornerstone of the business model. Pestproof Pest Control emphasises on-time arrival, transparent invoicing, clear explanations of treatment plans, and follow-up support. The company has earned trust from major property management firms including Quinovic, Oxygen, and Boutique, as well as Wellington City Council, reflecting its standing within the local community. Most treatments come with a 3–6 month warranty that includes free call-backs if pests return within the guarantee period.
The geographic coverage spans Greater Wellington, Wairarapa, and Manawatu regions, reaching suburbs and towns from Kilbirnie and Newtown in Wellington City through to Masterton and Carterton in the Wairarapa, and extending north to Palmerston North and Levin. This regional presence allows the team to understand local pest pressures, seasonal patterns, and property types specific to each area, from coastal environments to rural landscapes.
Pestproof Pest Control structures its service offering around major pest categories that dominate the Wellington region’s demand. Rodent control represents a primary focus, addressing infestations of Brown rats, Black rats, and mice—pests that cause property damage, spread disease, and create fire risks by gnawing electrical wiring. The team treats entry point proofing as central to the strategy, combining this with safe baiting protocols and ongoing monitoring to eliminate active populations and prevent re-entry.
Ant management operates under the specialised Antman brand, reflecting deep expertise in this pest category. Wellington’s climate and urban environment create year-round ant pressures, particularly in kitchens, bathrooms, and around exterior walls. The Antman service employs targeted baiting systems and residual barrier treatments, offering both conventional and eco-friendly options for homes with pets or children. Education on preventive maintenance and sanitation habits forms part of the treatment protocol.
Wasp control receives considerable attention due to seasonal aggression and public safety risks. Pestproof Pest Control offers safe nest removal at a flat fee, with a seasonal guarantee covering treatment of additional nests in the same season at no extra charge. The team responds quickly to school, park, and residential requests, applying protective gear and targeted insecticide dusts or sprays. Significantly, the company prioritises accurate identification to distinguish wasps from beneficial bees, offering humane relocation for honeybees and bumblebees rather than extermination.
Secondary pest services include spider management with exterior barrier treatments offering up to three-month protection, cockroach control using gels, baits, and residual sprays, and flying insect management through installation of commercial-grade, hygienic no-zap light traps in food-service environments. The company also addresses borer (wood-boring insects) through saturated timber treatments, manages bird and possum removal or deterrence in compliance with wildlife laws, and treats pantry pests including moths, weevils, and beetles in both domestic and commercial kitchens.
Commercial, government, and industrial sectors receive customised programmes aligned with their specific operational requirements. Food-safety pest programmes operate as tailored, ongoing maintenance contracts designed to meet hygiene standards for cafes, restaurants, take-aways, supermarkets, dairies, bakeries, and food processing plants. Preventative maintenance contracts protect offices, warehouses, public facilities, schools, and institutions through scheduled inspections and proactive treatment. Industrial pest control addresses manufacturing sites, breweries, abattoirs, wineries, dairy processing facilities, tanneries, and construction sites with programmes developed around operational activities and contamination risks.
Post-treatment sanitising and deodorising services are available for sites requiring restoration following pest activity or treatment. The company’s commitment to results extends to warranty coverage on most treatments, ensuring clients have confidence in the service delivery and follow-up support should pests return during the guarantee period. Through this comprehensive, multi-faceted approach to pest identification, treatment selection, and long-term prevention, Pestproof Pest Control maintains its position as a professional, reliable pest management provider serving Wellington, Wairarapa, and Manawatu regions.
Pestproof Pest Control‘s regional focus reflects an understanding that pest pressures vary significantly across Wellington, the Wairarapa, and Manawatu. Wellington’s coastal environment, urban density, and temperate climate create distinct challenges compared to the rural and semi-rural character of the Wairarapa or the agricultural intensity of Manawatu. Urban rats thrive in Wellington’s older housing stock and underground service networks. Coastal areas experience elevated wasp activity driven by food sources and nesting opportunities. Wairarapa properties often contend with possum and rabbit pressures alongside rodent and insect infestations. Manawatu’s agricultural and processing industries generate food-related pest attractants requiring specialised containment strategies.
Vespula wasps in New Zealand, including German and common wasp species, have established populations across all three regions, creating consistent seasonal demand for professional nest removal. The team’s understanding of these species’ nesting habits, seasonal aggression patterns, and environmental triggers informs rapid response protocols. German wasps, in particular, remain active well into autumn, creating extended risk periods for outdoor activities, children, and workplace safety. Similarly, rodent species differences across New Zealand mean that control strategies must account for behaviour variations between Brown and Black rats, as well as mice, each requiring tailored approaches to baiting, proofing, and monitoring.
Ant pressures in Wellington pest management contexts demand ongoing attention to both native and invasive species. Argentine ants represent a serious invasive species threat in New Zealand, with infestations requiring professional assessment and targeted treatment protocols. The Antman specialisation within Pestproof Pest Control reflects recognition that ant control demands more than generic insecticide application; it requires understanding of species biology, colony structure, and bait acceptance behaviours. Argentine ant colonies operate differently from common native ant species; they form large, interconnected networks that spread rapidly across properties, making early detection and professional intervention critical to preventing landscape-wide infestations.
The company’s commitment to environmental best practice aligns with broader regional sustainability goals. Greater Wellington’s pest management framework emphasises reduction of pest animal populations whilst minimising environmental harm. Pestproof Pest Control achieves this through exclusion-first strategies, controlled bait placement within protected stations, relocation of beneficial species, and product selection based on safety and efficacy rather than marketing claims. This approach reduces chemical footprint whilst improving outcomes for clients concerned about pets, children, and wildlife safety.
Compliance with regional pest management initiatives further demonstrates commitment to collaborative approaches. Central Wairarapa TB Management Area pest control programmes involve coordination across property managers, rural landowners, and government agencies to address possum and rodent populations affecting livestock health. Pestproof Pest Control participates in these frameworks, understanding that effective pest management at a regional scale requires coordination beyond individual property boundaries. Rural properties in the Wairarapa benefit from access to expertise aligned with regional biosecurity goals. Similarly, Wairarapa Catchment Collective pest animal programmes create opportunities for integrated approaches to mice, rats, and other mammal pests affecting both residential and agricultural properties.
Residential clients across Kapiti, Wellington suburbs, Hutt Valley, and Wairarapa towns access pest management without compromising on professionalism or transparency. Pricing is clearly listed on the website for standard residential services, with flat-fee arrangements for common treatments like wasp nest removal. The seasonal guarantee on wasp removal—covering additional nests in the same season at no extra charge—reflects confidence in treatment efficacy and commitment to customer satisfaction. Commercial clients receive free, no-obligation surveys and quotes, allowing informed decision-making before committing to maintenance contracts. This transparency extends to communication throughout the treatment process; technicians explain prevention advice, educate clients on sanitation and proofing measures, and provide realistic expectations about outcomes and timelines.
For businesses in food service, hospitality, and retail sectors, pest and weed management in Central Wellington requirements demand reliability and regulatory knowledge. Pestproof Pest Control understands food safety compliance obligations, including documentation, inspection readiness, and preventative maintenance schedules. Commercial fly control through no-zap light traps integrates with broader hygiene protocols, reducing contamination whilst maintaining customer-safe environments. Restaurants, supermarkets, and food processing operations benefit from ongoing contracts that provide scheduled treatments and rapid response to new infestations.
The business structure reflects full New Zealand ownership, with operations centred in Hataitai and outreach across three regions. Contact through 0800 77 66 33 connects clients to the team for inquiries, quotes, or emergency pest situations. The website Pestproof.co.nz and the specialist Antman domain AntMan.net.nz provide information resources and booking channels. These access points reflect the company’s recognition that pest problems often demand rapid response and clear communication paths.
Looking beyond immediate pest control, Pestproof Pest Control positions itself as a partner in long-term property protection and environmental stewardship. Property managers working across Wellington rental portfolios can rely on consistent, professional service aligned with tenancy standards and property maintenance requirements. Building owners managing heritage or specialist properties receive expertise in protecting timber from borer damage, managing bird nesting in sensitive areas, and addressing pest pressures without compromising architectural integrity. Industrial operators including breweries, wineries, and manufacturing facilities access customised programmes that integrate with operational schedules and food safety protocols.
Through decades of accumulated expertise, credentials demonstrating ongoing professional development, a commitment to environmental responsibility, and transparent customer service, Pestproof Pest Control positions itself as a regional authority in Wellington pest control services and broader pest management across the Wairarapa and Manawatu. The company’s approach—emphasising professional inspection, tailored treatment plans, long-term prevention, and guaranteed results—distinguishes it from competitors offering reactive, low-cost pest treatments. For residential homeowners facing rodent intrusions, commercial operators managing food safety risks, or rural properties contending with multi-species infestations, the team delivers solutions aligned with both immediate needs and long-term peace of mind.